f you’re not happy with your purchase, we’re not happy and we will make it right.
You may return or exchange your purchase of MINC Jewelry up to 30 days after purchase, excluding custom designed orders.
Preparing Your Return
To return a shipped item to Mechallen.com, please follow these steps (they’re also on your packing slip).
Indicate the reason for your return in the Return Reason on the packing slip.
Include the packing slip and all original documents in the package.
Ship your package pre-paid and insured for the full purchase price.
Your packing slip MUST accompany the return.
All returns will be inspected by our Quality Assurance team before we can process a refund.
We will credit your original payment method, excluding delivery charges, within three weeks of receiving your return.
Mail your return to the following address:
Mechallen.com isn’t responsible for merchandise that’s not received or not returned in accordance with these terms.
Questions about your order? Email us